Terms and conditions

1. Who we are

SOCIAL MEDIA ADS MARKETING is a digital marketplace for social media growth services, account setup, advertising management, account recovery support and digital tools. All prices are listed in Nigerian Naira (₦) and can be viewed in US Dollars ($) using the exchange rate shown on the site.

2. Accounts

You need an account with a confirmed email address before you can place an order. This is how we reach you with order updates, and how we make sure a delivery never goes to the wrong person. Keep your login details private; you are responsible for activity carried out under your account.

3. Orders and payment

An order is created when you check out and is confirmed once payment is received and verified through our payment provider. Until payment is verified, an order stays as 'payment under review' and no work begins.

Wallet top-ups are paid online and then confirmed manually by our accountant once the bank credit is visible. Your wallet balance is credited after that confirmation.

4. Information you must provide

Most services need details from you before delivery can start — for example profile or post links, a preferred username, a target country, campaign details or screenshots. You provide these in the chat on your order page. We will never ask you for your account password.

Delivery times begin from the moment the required information is complete. If information is missing, the order is marked 'information required' and waits for you.

5. Order stages

Every order moves through clear stages that you can see on your order page, and you receive an email at each change: Order received, Payment under review, Payment confirmed, Information required, Processing, Partially completed, Completed, Delayed, Cancelled, Refund initiated and Refund completed.

A service is only described as delivered when the order is actually marked completed.

6. Delivery, drops and refills

Social platforms can remove or adjust followers, likes, views and members after delivery. Where a service includes a refill or top-up window, it is stated on the service page. Results such as engagement rates, reach or sales cannot be guaranteed, because they depend on your content and on platform behaviour.

7. Cancellations and refunds

You may request a cancellation before work begins and receive a full refund. Once a service is in progress, a partial refund is considered for the part that was not delivered. Orders already marked completed are not refundable.

Where a service cannot be delivered at all, we refund in full to your original payment method or to your wallet balance, whichever you prefer.

8. Account setup and recovery services

Setup and recovery services are a best-effort professional service. Platform decisions are outside our control, so recovery cannot be guaranteed. We never request passwords, and you must own or be authorised to act for any account you ask us to work on.

9. Acceptable use

You may not use our services for accounts or content involving fraud, impersonation, harassment, adult exploitation, or anything illegal in Nigeria or in your own country. We may cancel and refund any order that breaks this rule.

10. Privacy

We collect only what we need to run your order: your name, email, order details, and the links, files and instructions you send us. We do not sell your data. Files you upload to an order are visible to you and to our team only.

11. Support and communication

Every paid order has its own page and chat where our team and the AI Tech Assistant respond. Live chat is also available before you order, after you verify your email address so we can follow up with you.

12. Changes to these terms

We may update these terms as our services change. The version published on this page applies to any order placed after it appears here.